Many people at some point in their working lives have to have a difficult conversation with someone. It might be about a performance issues or something more personal. It can be with a peer, a subordinate or indeed a boss. Very often people are highly anxious, understandably so, about having this conversation. They then either avoid it for so long that when they do tackle it it comes as a complete shock to the other party, or they rush at it like a bull in a china shop just to get it over with. Here are some tips to help produce a good result
Leaders and managers are increasingly expected to introduce changes in work practices, routines and structures as part of their management role. Myths abound about the challenges of doing this. Here we lay five to rest.