enquiry

Book Review – Firms of Endearment: How World-Class Companies PROFIT from Passion and Purpose, by Raj Sisodia, David Wolfe, Jag Sheth (Originally published in AI Practitioner)

Brief Account of the book

The book is based on two rounds of research undertaken by the authors in collaboration with their MBA students. They identified the organizations initially by asking the question ‘Tell us about some companies you love. Not just like but love.’

When A Divergent Discussion Must Produce A Convergent Conclusion

A number of Appreciative Inquiry practitioners were having a conversation concerning the strong demand frequently experienced from commissioners and contractors for a highly convergent end to a discursive, divergent event.

We asked ourselves two questions: What was this request an expression of? and How could we meet it without compromising the spirit of our endeavours? Here are the high points of our discussion.

Thank You Makes A Difference

We are all taught that it is polite to be grateful, but does it make any other difference? Recent research suggests yes, including in the workplace.

Most people feel gratitude a lot and it makes them feel good to feel grateful

Gratitude motivates reciprocal aid giving

It can be considered as an emotion, a behaviour and a personality trait