1. Grow the strengths and resourcefulness of people
It’s all too easy to focus on how people aren’t equipped for the change: they don’t have the skills, the knowledge, the experience. How their existing strengths and resources (including their extended network) can help them answer the questions and engage with the challenge that the change poses, can be less obvious. By deliberately helping people recognize and access their existing strengths and resourcefulness we can increase their resilience, tenacity and confidence in the face of change, making the steep learning curve less daunting.