Positive Org Culture

Working with the Organisation’s Shadowside: Helping organisations discuss the undiscussable?

Working with the Organisation’s Shadowside: Helping organisations discuss the undiscussable?

At the recent EU AI network meeting some colleagues and I fell into a conversation about working with the organisational shadowside. I thought it was interesting enough to share.

 

What is the organisational shadowside?

While discussion our work, we identified a common experience, when working with faith organisations, of encountering such a strong surface ‘story’ about what it meant to be a good person of this faith that it was impossible for the organisation to talk about actions and feelings in the organisation that didn’t fit that story. In one example it was the hurt, anger, betrayal, resentment and other difficult feelings following a round of redundancies that had taken place the previous year that was unmentionable. In another it was the difficulty of working and living within the constraints of monastic vows that was pushed under the carpet. The challenge we encountered wasn’t the stories themselves, it was the sense that we were being drawn into a secret or ‘shadow’ conversation that couldn’t be fitted into the accepted organisational story.

Highlights from ABP conference

Highlights from ABP conference

At the ABP conference on the 10th and 11th of November, I was struck by the professionalism of the presenters and the high standard of their content. I wanted to share a few of the ‘nuggets’ I picked up with you.

The ‘know it all’ and ‘learn it all’ culture difference

Matthew Syed introduced these two terms, the first reflecting a fixed mindset. The ‘know it all’ mindset can have some adverse effects:

Optimism

At some point or another in life, we all face hardships, encounter adversity, and have to deal with difficult situations. However, it’s how we view and talk about these adversities that influences our wellbeing and outlook on life - a bad experience for one person may be a learning experience for another. Positive psychologist Martin Seligman explains how it is possible to cultivate positive perspectives in his book Learned Optimism (1990).

How a dose of humility helps leaders succeed

How a dose of humility helps leaders succeed

In our narcissistic world the idea that being humble can help us succeed sounds counter-intuitive. Isn’t being successful based on making sure our achievements get noticed?

Evaluation from an Appreciative perspective

People who are interested in the Appreciative Inquiry approach sometimes struggle to understand how they can apply it to the challenge of assessment or evaluation.

Did you know? Build in Wellbeing from the beginning

Lots of people feel instinctively that happiness and wellbeing at work must be important. But are they a business necessity or a ‘nice to have’. Surely it makes more sense to ensure your business is profitable and thriving before you start worrying about how people feel?

Increasingly research suggests that investing in employee wellbeing by ensuring positive work relationships, an emphasis on strengths-based development, and worker happiness has productivity pay-offs. So why delay, start promoting positive psychology practices at work today!

Where Next With Positive Psychology

Where Next With Positive Psychology

Earlier this month I attended the Global Strengthscope Practitioner Conference in London. A wonderful and inspiring conference where completely unexpectedly I was presented with the 2017 conference ‘Outstanding Contribution to Positive Work Practices Award.’ I was delighted and honoured and it got me thinking about what we have achieved so far in bringing positive work practices into the workplace and what we have yet to achieve,

Energy state transformation is the key to Appreciative Inquiry effectiveness

I have recently come across a great paper about human energy, it is referenced at the end of this piece. It set me thinking about what it was saying in relation to Appreciative Inquiry. These are my thoughts.

The Distinctive Nature of Co-creative Change

How is it different, why is it better?

Co-creative approaches to organization change such as Appreciative Inquiry, Open Space, and World Café have some very distinctive features that differentiate them from more familiar top-down planned approaches to change.

Positive Psychology and Change: Evidence Based Practice

Positive Psychology and Change: Evidence Based Practice

Research in positive psychology over the last 15 years and earlier has given us a robust set of data about what flourishing organizations, organizational practices and people look like and how to create them.

The Economic Value Of Social Capital To Organizations

Elsewhere on this website we explore social capital as a group or social phenomena that adds value by increasing trust and information flow around an organisation, however it can also be understood from an economic perspective.

 

From this perspective it can be defined as a combination of the number of relationships some one has, the economic usefulness to them of those relationships and the quality of them: effectively, how well known someone is, in what circles, and with what degree of affection. It is the social capital in an organisation that means that we care about the effect our work will have on the next part of the production chain, rather than slinging substandard work over the functional line saying, ‘done my bit, their problem now’.

Women Make Groups Cleverer! (Evidence for collective intelligence)

Fascinating research on group performance suggests two key things:That the collective intelligence of a group is more than the sum of its parts and that the presence of women in a group is key to high collective intelligence

Leadership Gratitude Exercise

I used this recently with a group of managers as part of a workshop on positive and appreciative leadership. It is an effective way into the virtuous practices aspect of flourishing organizations and into the topic of authentic leadership. It could just as well be used as an exercise in individual executive coaching or development

Thank You Makes A Difference

We are all taught that it is polite to be grateful, but does it make any other difference? Recent research suggests yes, including in the workplace.

Most people feel gratitude a lot and it makes them feel good to feel grateful

Gratitude motivates reciprocal aid giving

It can be considered as an emotion, a behaviour and a personality trait

The Hidden Costs Of Rudeness

We all know rudeness is an unpleasant aspect of life, did you also know it has a cost attached? Two researchers, Porath and Erez, have spent years exploring the effect of rudeness on people at work, this is what they have found:

 

    Between 1998 and 2005 the percentage of employees who reported experiencing rudeness once or more in a week doubled from almost 25% to almost 50%. Indeed in 2005 25% of employees reported experiencing rudeness at least once a day.

Ten Top Tips For Weathering The Storm With Strengths Enhancing Appreciative Leadership

 

When disaster strikes, under the intense pressure to do something fast, it is very easy for leaders to make quick, isolated obvious decisions i.e. to have a round of redundancies. Very few people like to have to do this, but often feel they have no alternative. However alternatives are available, what they demand is a willingness to go beyond simple and obvious solutions and to call upon the wisdom and goodwill of the workforce. A leader who is willing to work appreciatively with his or her workforce in finding ways to survive and thrive in these challenging trading times will reap the benefit now and later.

Ten Reasons Why Now Is The Time For Appreciative Inquiry

1. Change is changing

Traditional, top-down, designed then implemented change takes too long and is too hard to push through an organization. The plan is out of date almost as soon as it’s made. People resist. Change needs to be fast, flexible and proactive and focused on maximising tomorrow’s possibilities rather than rehashing yesterday’s mistakes. Change needs to take everyone with it. Appreciative Inquiry is a change methodology for our changing times.

Five Tips For Getting Started With Positive Psychology At Work

Positive psychology is the new domain of psychology that burst upon the world when Martin Seligman coined the phrase at his inaugural speech as the President of the American Psychological Association in 1998.

Ten Top Tips For Creating Positive And Flourishing Organisations

Having recently extensively studied the literature, Appreciating Change can exclusively reveal the ten things that you can do that can make your organisation an even more inspiring and positive workplace.

  1. Play to everyone’s strengths

People playing to their strengths are effective, successful, engaged and energised. Their productivity is at its best. Those dutifully struggling with weaknesses are slow, ineffective and demoralised. Their productivity is poor.

Positive Deviance: Learning from, and creating, exceptional performance

What is positive devience and why is it a good thing?

Positive Deviance is an exciting methodology emerging from an understanding of organisations as complex adaptive systems. It helps organisations learn from those who manage to achieve better than normal outcomes from within the same resource constraints as their colleagues.