The Challenge
‘How can we respond to the staff survey in away that helps to promote a culture change in this organization?’
Case Studies
Written by Sarah about different aspects of using Appreciative Inquiry and positive psychology to effect change in a wide variety of organisations.
In 2009 I ran a series of large group events at a manufacturing organization. The organization was about to introduce a new Enterprise Resource Planning IT system and needed to help everyone become aware of the changes in behavior needed to get the best of the new system, particularly the need to enter very accurate data. The investment in this new IT was symbolic of a wider shift in the culture of the organization.
The Invitation
‘We are bringing in a new ERP system across the whole manufacturing process, it will affect everyone. It will be much more sensitive to accurate data than the old system. People will need to be much more disciplined in the way they record and enter data. Can you help us make everyone enter data properly?’